Last Updated: January 23rd, 2023

These Terms and Conditions (“Terms”) govern your access to and use of Auraya Wallet, including its applications, websites, software, and related services (collectively, the “Platform”).

By accessing or using Auraya Wallet, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms.

If you do not agree, you must not use the Platform.

1. About Auraya Wallet

Auraya Wallet is a non-custodial digital asset wallet operated by Auraya Wallet Ltd. Auraya provides software tools that allow users to manage blockchain assets independently.

Auraya does not custody, store, control, transmit, or access user funds, private keys, recovery phrases, or transaction authorization data.

2. Non-Custodial Acknowledgment

You expressly acknowledge and agree that:

• Auraya has no ability to access, recover, freeze, reverse, or control your assets
• All transactions are executed solely by you via decentralized networks
• Loss of credentials, recovery phrases, or access devices may result in permanent and irreversible loss
• Auraya bears no responsibility for such loss
• You remain solely responsible for securing your wallet and credentials

3. Eligibility

You must:

• Be at least 18 years old
• Have legal capacity in your jurisdiction
• Not be prohibited from using cryptographic software or digital assets

Auraya does not guarantee Platform availability in all jurisdictions.

4. User Responsibilities

You agree to:

• Maintain accurate account information
• Safeguard passwords, PINs, email access, and recovery phrases
• Use the Platform lawfully and in compliance with applicable regulations
• Immediately notify Auraya of suspected unauthorized access

5. Security & Risk Controls

Auraya Wallet includes security mechanisms designed to identify anomalous usage patterns, unusual transaction behaviour, and elevated operational risk signals.

You acknowledge that such mechanisms may:

• Generate alerts or warnings
• Introduce delays, limitations, or conditional access
• Require additional verification or review steps

These controls operate without granting Auraya access to your assets.

6. Compliance, Monitoring & Risk Management

Your use of the Platform is subject to mandatory compliance, risk assessment, and regulatory controls, which may be applied dynamically and without prior notice.

Such controls may include, but are not limited to:

• Ongoing behavioural and transactional analysis
• Automated and manual account risk profiling
• Conditional access limitations
• Temporary or extended withdrawal constraints
• Incremental verification and due diligence measures
• Adjustments to internal account scoring parameters

Where activity, usage patterns, or account characteristics exceed internally defined risk tolerances or trigger compliance indicators, Auraya reserves the right to apply proportionate restrictions until all applicable obligations are satisfied.

Failure to complete required compliance steps may result in continued or indefinite limitations on Platform functionality.

Auraya makes no guarantee as to the timing, duration, or outcome of any compliance-related review.

7. Prohibited Activities

You may not use Auraya Wallet to:

• Engage in illegal, fraudulent, or deceptive activity
• Circumvent sanctions, laws, or regulatory requirements
• Interfere with Platform security or integrity
• Use the Platform for prohibited financial activities

Auraya reserves the right to restrict or terminate access where prohibited use is suspected.

8. Fees

Auraya may charge fees for certain features or services. Fees, if applicable, will be disclosed prior to use.

Network fees are determined by blockchain protocols and are not controlled by Auraya.

9. Assignment

Your agreement to these Terms may not be assigned, subcontracted, delegated, or otherwise transferred by you without our prior written consent.

You agree that Auraya may assign any of its rights and/or transfer, sub-contract, or delegate any of its obligations under these Terms without restriction.

10. Third-Party Services

Auraya may integrate with third-party services, protocols, or networks. Auraya is not responsible for third-party actions, failures, or security issues.

Your interactions with third parties are solely between you and them.

11. Disclaimer of Warranties

The Platform is provided “as is” and “as available”.

Auraya disclaims all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, security, availability, and accuracy of blockchain data.

Use of the Platform is at your own risk.

12. Limitation of Liability

To the maximum extent permitted by law:

• Loss of funds
• Failed or delayed transactions
• User error
• Loss of access credentials
• Network congestion or protocol failures
• Security breaches beyond Auraya’s control

Auraya’s total liability, if any, shall not exceed the amount paid by you to Auraya in the preceding twelve months.

13. Indemnification

You agree to indemnify and hold harmless Auraya, its directors, officers, employees, and partners from any claims arising from your use of the Platform, violation of these Terms, or violation of applicable laws.

14. Termination

Auraya may suspend or terminate access at any time, with or without notice, where permitted by law.

Termination does not affect blockchain assets, which remain accessible solely via your credentials.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

16. Changes to Terms

Auraya may update these Terms at any time. Continued use of the Platform constitutes acceptance of updated Terms.

17. Contact

For questions relating to these Terms, contact Auraya through official support channels.